The Walmart MoneyCard is one of the leading prepaid cards on the market. One of the advantages it has over the competition is the Walmart distribution network, which includes more than 4,000 stores. That makes it easy to walk into a Walmart store and get a reloadable prepaid card or add more money to your existing card. Walmart has been heavily promoting the MoneyCard to the unbanked (see video below), offering it as a convenient alternative to a regular checking account. You can have your paycheck or Tax Returns direct deposited onto the MoneyCard and the fee structure is promoted as reasonable. However, in our opinion, the best test of any product, especially a prepaid product is how good the customer service is. That is why we set out to find out how easy it will be to get a live customer service person on the phone to answer questions about the card. Here is what we found: