Phone Number: If you go to the Equifax “Contact Us” page on their website, they do not list any customer service number for you to call. They want you to login into your account, search around, before you are provided a number to call – as if they don’t want you to call. If you need to speak to a live person at Equifax, the best phone number to call is 800-203-7843. Others have also been successful calling 800-846-5279 and 866-640-2273.
How to Speak to a Live Person: Call the toll free number 800-203-7843 or 800-846-5279. Make sure you have your Equifax account number ready. You will be then directed to talk to a live person. You will be asked some personal identifier questions in order to pull your account. Note that hold times can be long, with some customers reporting a 6-10 minute or more wait time before they are able to talk to a live support person.
Customer Service Hours: Equifax Customer Service representatives are available from Mon-Fri: 8am-5pm EST.
Did it Work? Did our instructions work? If yes, GREAT! We hope they resolved your issue successfully. If no, tell us what happened. If you got to a live person using another method, please tell us how, so we can update our information.